Terms and Conditions

ODMAi Terms and Conditions:

Effective: 12/06/2025

1) Acceptance of Terms

- By creating an account, signing an order, or using ODMAi services, you agree to these Terms and to any policies referenced here (collectively, “Terms”). If you use ODMAi on behalf of a company, you represent you have authority to bind that company.

2) Services

- ODMAi provides an all‑in‑one platform for funnels/websites, CRM, calendars/booking, phone/SMS/email, Voice AI, live chat, automations, reporting, lead generation, and related features, plus optional white‑label capabilities.

- Features may change or improve over time. We may add, remove, or modify features with reasonable notice where required.

3) Accounts and Eligibility

- You must provide accurate information and keep credentials secure. You are responsible for all activity under your account.

- You must be at least the age of majority in your jurisdiction to use the services.

4) Plans, Fees, and Usage Charges

- Subscription fees (e.g., $79/month) are billed in advance and are non‑refundable unless stated otherwise.

- Certain features (e.g., SMS, telephony, Voice AI minutes) are billed based on usage. Rates and billing increments may change with notice.

- Taxes, regulatory fees, and carrier surcharges (where applicable) are your responsibility.

- Late or failed payments may result in suspension or termination. You authorize recurring charges to your payment method until you cancel.

5) Trials, Promotions, and Bonuses

- Trials and promotional offers (including any limited‑time bonuses such as access to additional tools) are subject to stated terms and may be changed or discontinued at any time.

- If a promotion requires an active, paid subscription, ending your subscription may end promotional access.

6) White‑Label and Resale

- If you enable white‑label/resale, you are the merchant of record for your customers and responsible for your pricing, taxes, billing, and support to your end users.

- You must ensure your downstream customers comply with these Terms and applicable laws. ODMAi is not responsible for your customers’ acts or omissions.

7) Lead Data, Skip Tracing, and Data Accuracy

- ODMAi may enable you to source targeted lead lists and perform skip tracing to append available contact details. Availability, accuracy, and completeness of third‑party data are not guaranteed.

- You must use lead data lawfully, only for permitted purposes, and in compliance with all applicable laws (see Section 8).

8) Compliance: Messaging, Calling, Email, Privacy, and Recording

- You must comply with all laws and industry rules, including but not limited to: anti‑spam laws, telemarketing rules, do‑not‑call rules, consent/opt‑out requirements, caller ID, campaign registration, data protection, e‑privacy, and call recording/voice monitoring laws (including obtaining consent where required).

- You are responsible for honoring opt‑out requests promptly and maintaining your own suppression lists and consent records.

- You are responsible for your privacy notices and for processing personal data lawfully. See the ODMAi Privacy Policy for more information.

9) Acceptable Use

- Do not use ODMAi to: violate laws; infringe IP; send spam or deceptive communications; publish or transmit malware; harass or discriminate; process highly sensitive data without appropriate safeguards; or attempt to overload, reverse engineer, or bypass platform protections.

- We may suspend or terminate accounts that violate these Terms or create undue risk to ODMAi, our customers, or the public.

10) AI Features and Outputs

- AI outputs may be inaccurate, incomplete, or reflect biases. You are responsible for reviewing outputs and for any decisions or actions based on them.

- ODMAi does not provide legal, medical, financial, or other professional advice. AI content and guidance are for informational purposes only.

11) Third‑Party Services and Integrations

- When you enable third‑party services (e.g., calendars, email, ad platforms, telephony, CRMs), you authorize us to share data necessary to operate those integrations. Third‑party terms and privacy policies apply to those services.

- ODMAi is not responsible for third‑party services’ availability or performance.

12) Intellectual Property

- ODMAi, including all software, templates, documentation, and trademarks, is owned by ODMAi or its licensors and is licensed (not sold) to you. No rights are granted except as expressly stated.

- You retain ownership of your content. You grant ODMAi a non‑exclusive license to host, process, transmit, and display your content as needed to operate the services and improve your experience.

13) Feedback

- If you provide feedback or suggestions, you grant ODMAi a perpetual, worldwide, royalty‑free license to use them without restriction.

14) Confidentiality

- Each party may receive non‑public information from the other. The receiving party will protect such information and use it only to provide or receive the services.

15) Beta, Labs, and Early Access

- Beta features may be offered for testing. They are provided “as is,” may change or end at any time, and may be subject to additional terms.

16) Disclaimers

- The services are provided “as is” and “as available.” To the fullest extent permitted by law, ODMAi disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

- We do not warrant that the services will be uninterrupted, error‑free, or free of harmful components, or that results will meet your requirements.

17) Limitation of Liability

- To the fullest extent permitted by law, ODMAi will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, or business interruption.

- ODMAi’s aggregate liability for all claims in any 12‑month period will not exceed the amounts you paid to ODMAi for the services giving rise to the claim during that period.

18) Indemnification

- You will indemnify and hold harmless ODMAi from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your content or activities in the services; (b) your breach of these Terms; or (c) your violation of laws or third‑party rights.

19) Term, Suspension, and Termination

- These Terms continue until terminated. You may cancel at any time via your account settings; cancellation takes effect at the end of your current billing term.

- We may suspend or terminate your access for violations, risks to the platform, non‑payment, or legal/compliance reasons. Upon termination, your license ends and we may delete your content after a reasonable retention period, subject to legal obligations.

20) Refunds

- Except where required by law or expressly stated, fees are non‑refundable. Usage charges incurred before cancellation remain payable.

21) Changes to Terms

- We may update these Terms. Material changes will be communicated with reasonable notice. Continued use after an update constitutes acceptance.

22) Export and Sanctions

- You represent that you are not subject to trade sanctions or located in a restricted jurisdiction. You will not use the services in violation of export control or sanctions laws.

23) Governing Law; Dispute Resolution

- Governing law: Texas law (without regard to conflict of laws rules).

- Venue: State or federal courts in Austin, Texas, except as provided below.

- Arbitration; class waiver: Any dispute arising from or relating to the services or these Terms will be resolved by binding arbitration on an individual basis. Class actions and class arbitrations are not permitted. You and ODMAi each waive the right to a jury trial. You may seek individual relief in small‑claims court if eligible.

24) Severability; Assignment; Entire Agreement

- If any provision is unenforceable, the remainder remains in effect. You may not assign these Terms without our consent. ODMAi may assign to an affiliate or in connection with a merger or sale. These Terms constitute the entire agreement between you and ODMAi regarding the services and supersede prior or contemporaneous agreements on the same subject.

25) Notices and Contact

- We may send notices via email, in‑app messages, or postings within the services. For questions about these Terms or your account, visit odmai.app.